Duncan's Audio

About this resource

Duncan’s Audio is a home-based repair business in Ottawa, Canada, operating by appointment. Duncan describes beginning audio repair while studying engineering at Carleton University and making it a full-time occupation after graduating in 2014. The focus is older equipment, with some newer gear accepted, rather than an unrestricted service promise for every audio product. ^[1]

The repair pages divide work into amplifier and receiver overhauls, turntables, tube amplifiers and speakers. Turntable service can involve cleaning and replacing grease, checking speed controls, inspecting the stylus and cartridge alignment, and setting counterweight and anti-skate. Older Dual automatic mechanisms receive separate discussion, while electronically controlled decks may present difficulties when model-specific chips or sensors are no longer obtainable. ^{[2] [3]}

The intake process distinguishes routine jobs from recap and overhaul work placed on a waitlist. Duncan says additional costs beyond an initial rough quote are discussed before proceeding, and describes turnaround estimates as estimates rather than promises. The homepage directs visitors to the contact page for current acceptance information. These operational details make the site useful for assessing the type of work involved before arranging an appointment, without treating published timing ranges as guaranteed service dates. ^{[1] [2]}